Easy-Data · Carouge, Geneva
IT support and maintenance
Responsive IT services for SMEs and small businesses in Geneva
Easy-Data handles your requests, solves your IT problems and maintains your servers and computers to prevent breakdowns, on Windows and Mac alike.
Responsiveness
87% of requests are resolved remotely in under 30 minutes.
On site in under an hour
In an emergency, our technicians come to your premises in under an hour.
Prevention
Scheduled maintenance to detect problems before they disrupt your business.
Our support and maintenance services
A single point of contact for your questions, breakdowns and IT upkeep.
Technical support
A question, something not working, an error message? Call our hotline on +41 22 301 88 88: a technician takes control remotely and fixes the problem with you.
Easy Remote remote assistance
Our Easy Remote application runs through a server that we host and manage ourselves. A technician accesses your computer securely, on Windows, macOS, Linux and Android.
Preventive maintenance
We regularly check that your servers and business-critical applications are working properly: backups, antivirus software and operating system updates.
Backup checks
We make sure your backups run correctly, so your data can be recovered if something goes wrong.
On-site repairs
When remote help is not enough, our technicians come to your premises in Geneva and the surrounding area.
Computers, servers and network
We work on your Windows PCs and Apple Macs, your servers and your network.
How we work
1
Initial audit
We review your computers, servers and backups, and identify what needs fixing.
2
Upgrade
We fix the weaknesses we found and install the remote assistance tools.
3
Day-to-day follow-up
Scheduled maintenance, hotline, remote or on-site support: you have a contact who knows your setup.
Why choose Easy-Data?
87%of requests resolved remotely in under 30 minutes
93%of our clients recommend our personalised, proactive support
15 yearsof technical and people skills serving Geneva businesses
Frequently asked questions
Do you work on Macs?
Yes. Our technicians work on both Windows and Mac computers. For Mac fleets, we use Jamf Pro: see our Device management page.
What happens if the problem cannot be fixed remotely?
A technician comes to your premises. In an emergency, we are on site in under an hour.
How do I get started?
Request a free audit: we review your setup and suggest a suitable solution.
Get a free audit
In just a few clicks, identify opportunities for improvement, boost performance and anticipate your next challenges.
Easy-Data Sàrl
Rue de Veyrier 19, 1227 Carouge, Geneva
+41 22 301 88 88
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